Casumo Cookies Policy

At Casumo, we use cookies and similar technologies to make your experience on our online casino smoother, safer, and more personalised. This Cookies Policy explains what cookies are, how we use them across the Casumo casino platform, and how you can manage your preferences when you visit casumo.com or use our Casumo app. By continuing to browse our site or play at Casumo casino, you agree to the use of cookies as described below, unless you choose to disable them through your browser or device settings.

What Are Cookies

Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They allow us to recognise your device, remember your preferences, and understand how you interact with our services. We use cookies, along with pixels, tags, and local storage technologies, to support the functionality of Casumo casino online, from keeping you logged in to tailoring the promotions and games we show you.

How We Use Cookies at Casumo

We rely on cookies for a number of important reasons. When you complete a Casumo login, cookies help us verify your identity and keep your session secure while you move between our slots, live casino, and account pages. We also use cookies to remember your regional settings, such as whether you are browsing our Canada site or another Casumo casino Canada localisation, and to ensure that players in restricted territories, including Ontario, are correctly identified during registration.

• We use cookies to keep you signed in during your Casumo casino login session.
• We use cookies to remember your language, currency, and regional preferences.
• We use cookies to detect suspicious activity, such as the use of a VPN or proxy to mask your location.
• We use cookies to measure how players interact with our casumo slots, promotions, and support tools.
• We use cookies to display relevant Casumo bonus codes and personalised offers.

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for our online casino to function correctly. They allow you to log in, navigate between pages, access secure areas of your account, and complete deposits and withdrawals. Without these cookies, core features of Casumo casino online, including account verification and responsible gambling tools, would not work properly. Essential cookies cannot be switched off through our systems, as our services depend on them.

Functional Cookies

Functional cookies allow us to remember choices you make, such as your preferred display settings or whether you have opted into a particular Casumo casino bonus. These cookies also support features within our Casumo casino app and mobile casino, helping the platform remember your device type and adapt accordingly.

Performance and Analytics Cookies

We use performance cookies to understand how players use our site, which games are most popular, and where technical issues may occur. This information helps us improve our casumo slots library, our live casino tables, and our overall casumo casino mobile experience. Data collected through these cookies is generally aggregated and does not identify you personally, though it may be linked to your account for service improvement purposes.

Advertising and Targeting Cookies

These cookies are used to deliver marketing content that is relevant to you, both on our own platform and on third-party websites. We may use this data to show you information about our welcome bonus, free spins offers, or seasonal promotions. We also use these cookies to measure the effectiveness of our advertising campaigns and to avoid showing you offers that do not apply to your region, such as promotions restricted from Ontario players.

Third-Party Cookies

Some cookies on our site are placed by trusted third-party providers who help us operate Casumo casino, including analytics services, payment processors, and marketing partners. Our game providers, such as Pragmatic Play and Kalamba Games, may also use cookies to track engagement with specific titles or promotional campaigns, such as Kalamba Kash Drops or Pragmatic Drops & Wins. We do not control these third-party cookies directly, and we recommend reviewing the relevant provider's own cookie or privacy policy for further detail. We are not responsible for the content or privacy practices of external sites accessed through our platform.

Cookies on Mobile and the Casumo App

Whether you access our services through a desktop browser, a mobile browser, or download our Casumo app for iOS and Android, cookies and equivalent mobile identifiers are used to keep your account secure and your gameplay consistent. If you use our mobile casino to complete a Casumo login, cookies stored on your device help us remember your session so you can move between games, promotions, and your account balance without repeated authentication steps.

Managing Your Cookie Preferences

You are in control of how cookies are used on your device. Most browsers allow you to view, delete, or block cookies through their settings menu, and you can choose to accept or refuse cookies each time you visit our site if you prefer. Please note that disabling essential cookies may prevent you from completing a Casumo casino login, placing bets, or accessing certain account features, as core functionality depends on this technology.

• You can adjust cookie settings directly within your browser preferences.
• You can clear existing cookies at any time through your device settings.
• You can opt out of certain advertising cookies through industry opt-out tools where available.
• You can contact us if you have questions about how a specific cookie is used.

If you choose to block or delete cookies, some parts of Casumo casino online, including personalised promotions, saved preferences, and certain security checks, may not function as intended. We recommend keeping essential cookies enabled to ensure a smooth and secure experience whenever you use our services.

Data Protection and Your Rights

The information collected through cookies is handled in accordance with our Privacy Policy and applicable data protection law. We take reasonable steps to ensure that cookie data is stored securely and is only used for the purposes described in this policy. If you have concerns about how your information is processed, you can contact our data protection team directly, and we will respond in line with our regulatory obligations under our Gibraltar licence.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or the way we operate Casumo casino. Any updates will be published on this page, and where changes are significant, we will take reasonable steps to bring them to your attention. We encourage you to review this policy periodically so that you remain informed about how we use cookies.

Contact Us

If you have any questions about this Cookies Policy or about how we use cookies across our online casino, mobile casino, or Casumo app, please reach out to our support team through live chat, available 24 hours a day, 7 days a week, or by email at hey@casumo.com. For data protection enquiries specifically, you can contact our dedicated team at dpo@casumo.com, and we will address your query as promptly as possible.